organic cotton onesies

Customer Support

At Teagan and Mack it is our goal that every experience you have with us is a great one!
If you have any questions you can contact us by email or phone. We want to hear from you.

 

EMAIL US

 

303-630-9693

 

Teagan and Mack accepts VISA, Mastercard, Discover and Paypal.

 

We accept returns and exchanges within 60 days of placing your order. You will be reimbursed for the purchase price of the item(s) minus all shipping and handling. We will use the lowest cost shipping method available (with tracking ability) unless you specify a faster method is preferred (i.e. overnight service).

Money will be refunded in the same way that it was paid.

 

If the return is as a result of our error, we will cover the shipping and handling.

 

Returning a gift? We cannot refund money if you are not the original purchaser, however we are happy to exchange your item for a different size/color. You will be responsible for shipping and handling.

 

To start the return/exchange process please Email Us or call 303-630-9693. You will receive an RMA (Returned Merchandise Authorization) number. Once you receive your RMA number you may ship your return to:

 

Teagan and Mack
PO BOX 3309
Boulder, CO 80307

 

Please include the RMA number in your package to insure proper credit.

 

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